Photobook is a new product category that provides customers with the ability to create their very own style photo albums.
Photobooks are different to traditional photo albums in that each photo is printed directly onto the page instead of numerous individual photos being stuck to a page, making for a much slimmer album that is a lot easier to share. No more of a thick and heavy photo album with individual photos being added in to a page.
Now you can design each page exactly as you’d like it, adding text, background colors and photos, which can be resized easily resulting in an album that let you tell your own story in your own unique way.
To create your own FlipFlap Photobook, simply click on the download button and install the software from our website and you are ready to create.
The software is FREE and easy to use.
If you’re unable to find answers to your questions, our fast and friendly staffs are just an email away.
To have your Photobook created, you’ll need to design it using our free and easy to use software. We provide a complete production service with our software editor giving you all the tools you require to create your own personalized album.
Unfortunately we’re unable to provide a design service on spot (at the location). There are design companies out there that may offer this service, however you’d have to spend more money to design an album with them.
Yes, we can produce custom products. However, you need to make another enquiry.
All of our products are made and designed uniquely to fit your needs. But if the designs do not fit you, we have provided a design service to meet your expectation for your Photobook.
Our service level is to dispatch within 10 business days from upload to completion, however there is a chance that it will be completed and dispatched a bit quicker than 10 days.
We always recommend customers allow the full service level to ensure they receive their product in time though, as quicker production cannot be guaranteed. We produce all our products as quickly as we can, so unfortunately there isn’t anything extra we can do to speed this up (even for a fee).
To provide some additional information, there are many factors that contribute to the amount of time it takes to produce our products, so unfortunately we’re unable to be more definitive about exactly how long it will take and can only provide estimates.
There can be up to a dozen different machines used for a single item, and while Quality Assurance issues are rare, they do occur (just like in any production system) so we always recommend allowing the full 10 business days for the production of your order.
In regards to delivery of your order, you can also track your order online via our Track My Order page, by entering your email address and AlbumID.
All of our products can be found under ‘Products’. You can select a product category, then the size you are interested in to view the pricing, dimensions and a brief description of each product. The prices of all our products include tax.
Yes, you can purchase our gift voucher, with special enquiry order via email.
We do have various priced Gift Vouchers to match all our product prices. Gift Vouchers are a great gift when you are running short on time but wanted to provide special gift for the one you treasure.
We always make sure and will do everything we can to ensure you will receive your product in a very high standard quality. But if you’re not happy with your product, please contact us via email and we’ll do everything we can to ensure you receive a product you’re happy with.
If it’s the quality of the product you’re not happy with, please return it to us and we’ll happily provide you with a full refund.
The minimum system requirements to use our software are:
• Mac OSX 10.4 or higher; Windows XP, Windows Vista or Windows 7 at or above a 2.66 GHz processor
• 2 GB RAM
• 2 GB free hard disk space
• An active internet connection
We recommend a fast broadband connection and when uploading your project to our servers we recommend against a wireless, satellite or Dial-up connection as these connection types can cause uploading issues.
Yes, our editor is 100% compatible with Mac operating systems. Our software has been tested and works on Mac OS 10.4.x and Mac OS 10.5.x. Intel and PowerMac.
Our software has been tested and works on the Windows XP, Windows Vista and Windows 7 Operating Systems.
There’s evidence that the software works on older versions of Windows (such as 98, 2000, ME, NT etc..), however it has only been tested on Windows XP, Windows Vista and Windows 7 and we only offer support for these three versions of Windows.
Yes, in order to use our software you will need an active internet connection.
We recommend a fast broadband connection, and when uploading your project to our servers we recommend against a wireless, satellite or Dial-up connection as these connection types can cause uploading issues.
In theory, any internet connection should be sufficient to upload your project to our servers. Unfortunately in practice this isn’t always the case.
Dial-Up, Satellite and Wireless based internet connections are notoriously unreliable, and while you may not notice this in general web browsing, there can sometimes be issues sustaining a large file upload.
We’d highly recommend using high speed internet connection when uploading to our servers.
It may take a moment to upload an album on a Dial-up or Satellite connection, but it should work.
If you do experience difficulties when uploading via a Dial-Up or Satellite connection, please contact us and we’ll help resolve this with you.
To start creating your own FlipFlap product, you’ll first need to download the software. This can be done from the Let’s Start page. Simply select your photobook preferences, your operating system, and click ‘Download Now’.
If you have selected ‘Windows’, your browser should provide you with the option to either ‘Run’ the install file or ‘Save to Disk’. Click ‘Run’ and the installer file will start downloading.
Once the download is complete, you will be presented with the installation wizard that will step you through the installation of the FlipFlap software.
After the installation is complete, an icon should appear on your desktop and the FlipFlap software should also appear in the Start Menu. To then run the software, just double click the icon on your desktop or select the FlipFlap software from your Start Menu.
If you have selected ‘Mac’, depending on the browser you use, the download will either start automatically, or you will be prompted to click ‘Save File’.
Once the download is complete, simply double click on the installation file and follow the installation prompts (drag the editor folder into the Applications folder), then you should be able to open the editor directly from your Applications. You can also drag the icon down to the dock for easier access.
The FlipFlap software allows you to save your project and return to edit it as many times as you like, in the same way you would with a document.
It’s not necessary to complete your project in one sitting.
Scanned photos turn out well in the final product if they’re scanned at a high enough resolution.
We have many customers who have successfully created great albums using scanned photos.
When scanning your images, make sure they’re free of dust or dirt otherwise these imperfections will turn up in the final product. You may also need to crop your photos after scanning to ensure there are no white edges.
If you have the computer resources it would be beneficial to scan all your photos at a high dpi value (600). This will allow you greater freedom when deciding where and how to display your photos in your album.
We highly recommend against scanning at higher than 600 dpi as this won’t introduce any greater quality but it will slow down your computer as the files will become very large. This may also introduce file processing issues if the files are too large.
It’s not possible to increase the quality of your photos as the resolution of each photo is determined by the camera used to take the photo. As such, there’s no process that you can apply to photos you’ve already taken to improve their quality.
If you received the photos in an email from another person, it’s possible they may have sent you a lower resolution version. In this case it might be possible to obtain the original photos (which are greater in size and quality). Similarly, if you’ve pre-processed your photos to a smaller size, it would be worth sourcing the original photos directly from the camera.
There are many variables which can affect the quality (real or perceived) of the photos that you use in your project, including the camera used to take the photos, camera settings, focus and light factors, compression and so on. As a general guide, the resolution of the photos used is the most common way to judge the quality of photo.
If you have a high megapixel camera (6 megapixel or above), you don’t need to worry about the quality of your photos for the purposes of our editor.
The FlipFlap software will warn you with a red triangle with white exclamation mark in the centre of your photo if the resolution of the photo is too low for the area it’s covering. If you’re receiving this warning, your photos will appear grainy and pixelated if printed and we’d recommend using either a higher quality photo or reducing the size of the photo on the page.
The optimal number of photos per page depends on the kind of album you’re creating.
The more pictures on a page, the ‘busier’ the page is and someone browsing your album is less likely to be drawn to any particular photo. Conversely, the fewer photos on a page, the bigger you can make them and the more attractive these photos become.
The power of our albums is the capability to spread photos over a large area. This draws the eye to these photos and provides a significant amount of detail. You can also supplement these large photos with smaller, less crucial photos on the opposite page.
In general, our artistic customers tend to have fewer photos per page, fuller page photo spreads, but obviously they don’t fit as many photos in their album. On the flip side, you may not want to be creating an artistic representation and merely want to include all relevant photos.
We suggest customers should experiment with different styles using full page spreads, photos as backgrounds, and smaller photos on one page. See what looks good for the type of album you’re creating.
To create a Photobook product through us, the FlipFlap software must be used.
The production process we use is completely automated from start to finish. To get a file into the correct format that our system can understand, it must be uploaded to our servers via our software as there are various formatting steps required.
Unfortunately we’re unable to receive a file any other way.
Unfortunately we can only accept orders that are uploaded via the FlipFlap software.
The system we use is a highly automated system from start to finish. When you upload your order all its associated details are submitted into the system via a specialized file that integrates with our back-end database. It is the format of this file that allows a smooth and efficient process giving us the opportunity to provide such quality products at the current price.
When using a printing process, the photos are never going to be printed 100% exactly the same as the version you see on your computer monitor. This is independent of the printer that is used and is an artifact of printing (not just our own production process).
Because of the difference between the way colors are created on a monitor and when printed, there will always be a slight difference, both in color representation and brightness levels.
A monitor uses an additive RGB (Red, Green, Blue) process to display images on your screen and a printer uses a subtractive CMYK (Cyan, Magenta, Yellow, Key otherwise known as black) process to print images on paper. Images need to be converted from RGB to CMYK by the printer to be printed and this will always introduce some variations.
It also depends on the settings of your monitor. Many new LCD monitors are shipped with the default settings of the brightness control at a very high level. This may result in a print appearing to be darker than what is on your monitor.
Although there are some differences, we’re confident we can provide high quality Photobooks that customer will be happy with. We calibrate our printers daily before we print to ensure consistent print quality across all our products over time. We have selected a calibration level that best represents skin tones as well as natural colors for landscape type photos.
Customers should be aware that this is a printing process instead of a traditional photography technique that involves a chemical silver-halide process. As such the quality of any printer will never be as high a quality as a chemical silver-halide process.
To add extra pages to your album, click on the ‘Page’ menu in the top menu bar, then click ‘Add’. This will add an extra two pages before the last page of the album.
Alternatively you can click on the ‘Page’ menu and select ‘Insert’ (or press Ctrl-I on your keyboard). This will add an extra two pages before the page spread you are on.
You can also remove pages via the “Page” menu in the top menu bar (or by selecting the spread and pressing Ctrl-D on your keyboard).
For clarity, a page is considered one side of a sheet of paper and is always added in pairs and cannot be added individually.
To move pages within your album, simply click on the ‘Page’ menu from the top menu bar, then click ‘Rearrange pages’.
A separate screen will pop up from which you can then select pages and either drag them to where you would like the pages to be, or alternatively use the arrows to the left of the pages.
Please note: Pages must be moved in pairs and cannot be moved individually.
To set the background color of a page:
1. Left-click on the page you wish to apply a background to.
2. Left-click on the icon furthest to the right (the icon that looks like a can of paint) from the toolbar at the top right of the editor.
3. Below the words ‘Page Background’, click on the square next to the page you wish to change – ‘Left’ or ‘Right’, then select a color from the drop-down list. Select ‘other’ for a full color palette.
When choosing a background color, we recommend going for a pastel or ‘dirty’ color.
When printing, the background colors generally appear a lot more vibrant than it looks on a computer monitor. This can take the focus off the photos, which is obviously an undesirable effect. Choosing pastel or dirty colors will provide a more subtle background for your photos.
To insert your own photo as a background:
1. Click on the ‘Backgrounds’ tab near the bottom of the software.
2. Click on the ‘Cog’ icon towards the bottom of the software.
3. Click on ‘Add’ from the drop-down list.
4. Select the image from your computer that you wish to add.
5. Click ‘Open’. You should now find the image you have selected in the thumbnails at the bottom of the software editor.
6. You can drag the image from the thumbnail onto the page where you wish to use it.
You may wish to change the transparency of a background image so that it does not detract from any photos you place in front of it.
To change the transparency of photos:
1. Left-click on the image you wish to change the transparency of.
2. Left-click on the leftmost icon (the icon that looks like a piece of paper and a pen) from the toolbar at the top right of the editor.
3. Next to the word ‘Opacity’, click on the circle and drag it to the left. The further you drag it, the more transparent the image will become.
To access a variety of additional background options:
1. Click on the ‘Backgrounds’ tab near the bottom of the software editor.
2. Select one of the backgrounds from the thumbnails at the bottom of the software editor.
3. Drag the background onto the page where you wish to use it.
You can choose to either have a color border or a design frame around your images.
To place a color border around a photo:
1. Left-click on the image you wish to add a border to.
2. Left-click on the leftmost icon (the icon that looks like a piece of paper and a pen) from the toolbar on the right of the software editor.
3. Tick the box next to the word ‘Border’.
You can change the size and color of the border from the toolbar underneath where you ticked ‘Border’.
To place a design frame around a photo:
1. Select the ‘Frames’ tab towards the bottom of the workspace.
2. Select from a range of pre-designed frames.
3. To add a frame to your image, click on the frame and drag it onto the image.
To move a photo between adjacent pages, you should be able to just drag it across. If you’d like to move a photo between non-adjacent pages, you’ll need to cut-and-paste the photo from one page to another.
To do this:
1. Right-click on the photo you wish to move.
2. Select ‘Cut’.
3. Find the page you want the photo moved to and right-click on this page.
4. Select ‘Paste’.
This will move the photo to the desired page and it will retain its size and shape. You can easily reposition the photo by simply clicking on it and dragging to the desired location.
The software will provide a warning when you spread any photo over too large an area, or if the photo you are trying to use is of a low resolution.
This warning will be in the form of a red and white exclamation mark in the centre of the photo.
If you have a photo with this exclamation mark, it will turn out grainy and pixelated if printed.
We highly recommend either reducing the photo to a smaller size or replacing the photo with a higher quality photo.
If printed, the exclamation marks won’t appear in your album.
Due to the large amount of data involved in creating your product, our editor needs to streamline some of its processes to ensure the software runs smoothly on your computer.
To achieve this, the editor creates a thumbnail (a smaller version of your photo) for each photo that it uses on the main editing page of your product. This reduces the amount of data required for your computer to process when editing your product.
Please rest assured that the software will use the full resolution version of your photos in the final product.
To rotate a photo within its frame:
1. Left-click the photo you wish to rotate and choose the second icon (it looks like two arrows in a box) from the toolbar on the right of the editor.
2. On the drop-down list next to ‘Angle’ click ’90 degrees’ or ‘Rotate Clockwise’ or ‘Rotate Counter Clockwise’ as required.
To rotate a photo freely with its frame:
1. Left-click the photo you wish to rotate and choose the fourth icon from the left (it looks like a ruler) from the toolbar on the top right of the editor.
2. Under the word ‘Orientation’ and next to the word ‘Angle’, drag the point on the circle either clockwise or counter clockwise.
3. As you drag the mouse cursor around, you will see the photo being rotated and there will also be a numeric value displayed to show you the rotate angle.
4. Release the mouse button to apply the rotation.
Or alternatively you can simply left-click on the green circle towards the top left of your photo and drag it around clockwise or counter clockwise until you have found the position you desire.
You can place photos anywhere on the page you like, and it is a great effect to stretch an image across a whole page, or if it’s big enough, across a double page. However there are a few things that you should note.
Due to the nature of printing and trimming, the trim area around a page cannot be defined to within millimetre accuracy. On a page, the area between the red and blue lines is the trim area and the trimming can occur anywhere within this area. To ensure your photos are spread to page edge correctly, please make sure your photos are dragged slightly beyond the outside edge of the blue line. This will ensure there are no white edges when the pages of your album are trimmed.
The best way to make sure this is done correctly is to use the full page template which can be found within the ’1 picture box’ category in the ‘Page Styles’ tab.
We also recommend making sure there is nothing important within 1cm of the edge of a page. If text or an important part of a photo (such as a person’s face) is placed at the page edge, there is a real possibility that trimming inaccuracies may result in some portion of the text or photo being trimmed.
This is the same with the binding edge or spine. Nothing important should be placed on or within 2cm of the binding edge between two pages. As mentioned above, a full page image should be spread right into the spine, but nothing important, such as a person or face, should be in the spine.
This is the same with a two-page spread – an image can be spread across one page, through the spine, but care should be taken that the part of the photo in or near the spine should not be of significance. If these guidelines are not followed, the significant piece of the photo across/in the spine may be lost into the spine/binding edge during the binding stage of the production process.
A similar principal applies for designing your photocover. The spine of the photocover will be on the outside, so you will be able to see it, but it still cannot be applied with millimetre accuracy.
The area between the red and blue lines around the photocover is actually folded over the cover and sits on the inside of the cover (similar to how the covers of some children’s books are). If you place a person, face, text or even any other significant part of a photo on or within 1 cm of this line, it may be folded over on the inside of the cover.
It is also generally considered good design to keep a distance between your content and the page edge.
To spread a photo across two pages:
1. Select the photo you wish to use from your photo selection and drag it to one of the pages you wish to have it covering.
2. Right-click on the photo.
3. Select ‘Fit’ then ‘Fit to Spread’ from the drop-down list. This will stretch the photo across two pages within your album.
To ensure a full page spread is placed correctly on the page, we recommend using the full page template on the page as this will ensure your photo is spread correctly to page edge. If a photo isn’t spread to page edge correctly, there is the potential for your printed page having white edges.
This template can be found in the ’1 picture box’ category in the ‘Page Styles’ tab, just below the main editing section of the editor. Once you’ve applied this template to your page, simply drag and drop a photo onto the template and it will size it correctly.
Alternatively once you have placed a photo on the page, you can right-click on it, then from the drop-down list select ‘Fit’, then ‘Fit to page’.
To add text to a page, create a text box by clicking the ‘Add Text Box’ icon (it looks like ‘Aa’ with a plus above them) on the toolbar above your workspace.
Once you have inserted a text box onto your page, you can resize it by clicking and dragging the little blue boxes on the edges of the text box and move it where it needs to be.
To edit the text in the text box, simply double click on the text box to go to the edit screen. In this edit screen you can change the font style, font size, font color and alignment of the text.
TIPS: Make sure the text is a different color to the page it’s being placed on. To change the text color, highlight the text, then select the ‘Text Color’ icon (it looks like a black square) to select your color, and then click ‘OK’.
To change the direction of text in a text box:
1. Left-click the text box you wish to rotate and choose the fourth icon from the left (it looks like a ruler) from the toolbar on the top right of the editor.
2. Next to the word ‘Angle’, drag the point on the circle either clockwise or counter clockwise.
3. As you drag the mouse cursor around, you will see the text being rotated and there will also be a numeric value displayed to show you the rotate angle.
4. Release the mouse button to apply the rotation.
You may then need to re-shape the text box to create a better fit. Please note text boxes cannot be ‘freely’ rotated in the same way a photo can.
The optimal text size varies depending on what background is being used.
We suggest you use stronger fonts such as Arial, Verdana or Tahoma as opposed to serifed fonts (fonts with small tails contained on the end of characters) so they don’t fade into colored or transparent backgrounds. You should only use fonts at larger sizes (14 point or above, preferably with bold) when dealing with colored or transparent backgrounds.
10 point is fine on a white or very light colored background, but if the background varies from this then we suggest as a minimum going to a 10 point bold or if space permits, then preferably 12 point.
Our software can handle many different font types, from strange fonts to international characters.
Our software uses the fonts installed on your computer, so to ensure your order is produced correctly with the unusual fonts, make sure you upload your album from the same computer you used to edit it.
While these fonts work within the pages of your album, unfortunately they don’t work for the cover title.
The cover title is an optional extra cost and results in a nice bronze text of up to 20 characters (including spaces) being laser etched in the bottom right corner on the front cover of a hard cover album with either a faux leather or linen cover type.
Unfortunately the software does not support changing album types or sizes after the creation has begun.
We would suggest that if you wish to change album types, to create proofs of each page of your album so that you can refer to the original design as you create the new album type.
To create proofs:
1. Click on the ‘File’ menu then select ‘Create proofs’ from the drop down list.
2. On the ‘Flight check’ screen click ‘OK’
3. Select the format you want to save the Proofs in; if you would like all pages saved, or just some selected pages; and the destination on your computer for them to be saved to
4. Click ‘OK’
The proofs will then be created in the selected location so that you can open and refer to them while working on your new project at the same time.
Our A3, A4 and 30×30 sized albums have a default of 40 pages, but you can remove 10 pages to the binding minimum of 30 for these sizes.
The 21×21, 15×15 and A5 sized albums have a default and minimum of 20 pages.
To delete any unwanted pages to the minimum, you need to make sure you are on a double page spread, then select ‘Page’ then ‘Delete’. Please note that pages need to be deleted in pairs and cannot be deleted individually.
For the maximum number of pages, you can have up to 200 pages in all albums, except for the A3 sizes which have a maximum of 90 pages.
The number of pages we allow in our albums is based on the binding process we use. Any more or less pages will result in a less than satisfactory binding of your album that we are unwilling to provide.
For clarity, a page is considered one side of a sheet of paper and is always added/ deleted in pairs and cannot be added/deleted individually.
The process of copying your project to a new location depends on which operating system you are using (Windows/Mac).
To copy your project to a new location:
1. Go to the following folder on your hard drive:
If you’re working on a PC: My Documents FlipFlap Projects
If you’re working on a Mac: username FlipFlap Projects (the user name is the folder with the ‘home’ icon next to it)
In this folder you will find another folder which contains your project.
2. Unfortunately the pictures will not automatically be copied with the project file.
To ensure that the pictures are copied as well, find the pictures that you have used (you can do this easily by right-clicking the picture within the editor and clicking ‘Show in Windows Explorer’ on a PC and ‘Show in Finder’ on a Mac) and copy them to another folder.
3. Copy the folder containing your project and photos to your desired destination (network location, USB stick, CD). Once you have finished copying your project, check the destination location to make sure you’ve copied it correctly.
4. Please ensure the editor has been installed on the destination computer prior to copying the project to the computer.
If you’re working on a PC: Copy the project and photo folders to the FlipFlap Projects in the ‘My Documents’ folder of the destination computer.
If you’re working on a Mac: Copy the project and photo folders to the FlipFlap Projects in the ‘username’ folder of the destination computer.
5. To open the project, simply open the editor and click on ‘Open an Existing Project’. The project should be listed as one of the existing projects under the same name.
As the pictures are not imported automatically, the editor will ask you to update the new picture location. A window will pop-up saying “The following pictures are missing…”. Click on the ‘Find Pictures’ button.
The software will then continue with a “Find missing pictures…” window, which has the pictures listed there. Click on one of the pictures and click the ‘Update’ button. A window should come up to allow you to choose the photo folder (you will not be able to copy them straight off the CD, so please make sure you copy the photo folder to an easy to find location, such as ‘My Documents’ or the Desktop).
Once you’ve located the photo that you were intending to update, select the photo and click ‘Select’. After a moment, the editor should recognize that the other ‘missing’ pictures are located in the picture folder and will ask you if you would like to update the other missing photos as well. Click ‘Yes’ and every photo should now be updated and you should be able to click on the ‘Continue’ button to proceed to editing your project.
We understand that you’d like to see a draft of your product before you upload to ensure all your visual effects are acceptable.
We’re deeply sorry but the software is currently unable to provide this service.
As always, we recommend customers should thoroughly review their project via the ‘Preview’ function to ensure correct and accurate production of their project.
We stand by our product and if the final product isn’t up to your desired standard, you can contact us and send your product back for a full refund.
The cover title involves a laser etching process that places a nice bronze colored text on the bottom right corner of the front cover of a hard cover album with a material cover type.
This position is determined to be optimal because it is very prominent while still remaining subtle. The font used for the cover title is Arial.
The cover title costs an extra cost and allows you to further personalize your album.
Please keep in mind that there is a 20 character limit on the cover text of our albums (NB: a character refers to any text including letters, numbers, symbols and spaces). The option to add a cover title can be found during the ordering process.
The Photocover is a printed page which is bonded to the front and back cover of the album and replaces the regular cover options. The Photocover allows you to insert your own photos and text and design your cover (front and back) in the same way as any other page in your album. It is similar to a dust cover but is physically bonded to the cover rather than loose.
Within our software, the left hand side is the back cover and the right hand side is the front cover.
A Photocover is automatically inserted when you begin designing your album. If you do not want a Photocover then you can ignore the cover pages when editing your album. The regular cover options (polycover (with spiral bind)/faux leather/linen covers and cover title) will be available during the first step of the ordering process and, if selected, will replace the photocover.
The Photocover cost is not included in the base price of the album.